Clear scope. No unrealistic promises.
These terms describe the scope of the Recovery Desk website and case-review service, including important limits on what the service does and does not provide.
1. Service scope
Recovery Desk provides independent case-review and information support. The service may help organize transaction records, messages, account information and timelines so an inquiry is easier to understand and prepare for further review.
2. Not a law firm or financial institution
Recovery Desk is not a bank, law firm, government authority, regulator, payment processor, cryptocurrency exchange or financial institution. Information provided through the service is general case-review and organizational support and is not legal, tax, investment or financial advice.
3. No guarantee of recovery
Any result may depend on third-party institutions, platforms, authorities, contractual terms, evidence, deadlines, applicable law and other factors outside Recovery Desk's control.
4. Information you submit
You are responsible for providing information that is accurate to the best of your knowledge. Do not submit passwords, seed phrases, private keys, one-time authentication codes, full payment-card credentials or other secret security information.
5. Third-party names and services
Names of banks, payment services, wallets, platforms or other companies may appear on this website solely to describe common transaction channels or records that a client may submit for review. Their appearance does not imply partnership, sponsorship, endorsement or affiliation unless explicitly stated.
6. Communication
By submitting the case-review form, you request that Recovery Desk review the inquiry and contact you using the contact information and communication preference you provide.
7. Privacy
Personal information submitted through the website is handled as described in the Privacy Policy.
8. Website availability
The website and intake service may be updated, changed or temporarily unavailable. Recovery Desk does not guarantee uninterrupted access to the website.
9. Changes to these terms
These Terms of Service may be updated when the website, service scope or operating practices change. The version published on this page is the current version.